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Privacy

This section hosts documents and information of free access, pertaining to the activities of public interest carried out by the Azienda per il Turismo Fiemme e Cembra.

The information published is continuously updated, in order to always ensure publicity, maximum transparency and proper dissemination of information. 

Privacy policy

DATA CONTROLLER

The data controller for the processing is AZIENDA PER IL TURISMO FIEMME E CEMBRA SOC.CONS.R.L. with registered office inVIA FRATELLI BRONZETTI, 60 - 38033 CAVALESE (TN), phone +39 0462/241111, E-mail privacy@visitfiemme.it, PEC aptvaldifiemme@pec.it.

DATA PROTECTION OFFICER

The Data Protection Officer appointed, pursuant to art. 37 of Regulations No. 2016/679, may be contacted at the following e-mail address: dpo@studiogadler.it.

PURPOSE AND LEGAL BASIS OF THE PROCESSING

The personal data provided may be processed for the following purposes:

  • carrying out the activity of promoting tourism in the territory
  • tourist information and assistance services
  • brokerage and booking of services and tourist packages constituted by Trentino regional products
  • fulfilling a request made by the data subject
  • registration and participation in events organized and/or sponsored by the data controller
  • participation in competitions organized and promoted by APT Valle di Fiemme
  • provision of information and recommendations, travel planning, organization of custom-made trips
  • forwarding electronic communications with informative and/or promotional content
  • any obligations required by law and/or by the Public Safety Authority
  • any exercise of the rights of the data controller (e.g. right of defense before court).


The legal basis of the processing is based on the implementation of the services requested by the data subjects/users and related obligations, on art. 130, paragraph 4 of Legislative Decree No. 196/2003 and the legitimate interest of the data controller. Only with prior express and separate consent the data may be processed for forwarding electronic communications (newsletters) with commercial content in relation to services and promotional initiatives offered by the data controller. The legal basis of the processing is based on the explicit and free consent of the data subject.

METHODS OF DATA PROCESSING AND DECISION-MAKING OR PROFILING PROCESS

The processing will also be carried out by using electronic and/or automated tools, to which only authorized parties may have access, in full compliance with the provisions of current legislation. The data controller does not use in any way decision-making processes aimed at profiling personal data

DATA RECIPIENTS OR CATEGORIES OF RECIPIENTS

The data will be processed by employees and other parties authorized to process the data used by the Data Controller for performing its activities and by third parties performing outsourcing activities on behalf of the Data Controller as external Data Protection Officers.

DATA PROCESSING LOCATION

Personal data will generally be processed within the European Union. At times, however, the use of some services by the Data Controller may require the transfer of personal data to the United States. Said data processing is lawful pursuant to Article 45 of EU Regulation 2016/679 or, if necessary, the prior explicit consent of the interested parties.
Should it become necessary, the Data Controller will have the right to move the location of its IT archives to other countries outside Europe, immediately ensuring that the transfer of data from outside the EU will only be made in countries able to offer a level of protection adequate to the standards provided by the regulations in force and respecting the Article 45,46 of EU Regulation 2016/679.

PROVISION OF DATA

The provision of data is optional, however, failure to provide the data necessary to perform the requested service will make it impossible to implement the service.

STORAGE PERIOD

The data will be processed for the period deemed strictly necessary to fulfill the aforementioned purposes in compliance with the provisions of current legislation, unless expressly revoked by the data subject

RIGHTS OF THE DATA SUBJECTS WITH REFERENCE TO THE DATA PROCESSING

Pursuant to articles 15, 16, 17, 18, 19, 20, 21, and 77 of the EU Regulations, we inform the data subjects that:

  • they have the right to request access personal data, their rectification, deletion or limitation of the processing concerning them or to oppose their processing, and the transfer to another data controller in the cases specified
  • any rectification, deletion or restriction of processing carried out at the request of the data subject - unless this is impossible or involves a disproportionate effort - will be communicated by the underwriter to each of the Data Processing Officers to which the personal data were transferred
  • has the right to lodge a complaint with the Data Protection Authority for the protection of personal data, following the procedures and instructions published on the official website of the Authority on www.garanteprivacy.it. Exercising the rights is not subjected to any formal constraint and is free of charge.

Privacy policy updated on 03/12/2019.

COOKIE POLICY

This document informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Website.
For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
This Website uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.

Activity strictly necessary for the functioning of the Service

This Website uses Cookies to save the User's session and to carry out other activities that are strictly necessary for the operation of this Website, for example in relation to the distribution of traffic.

Activity regarding the saving of preferences, optimization, and statistics

This Website uses Cookies to save browsing preferences and to optimize the User's browsing experience. Among these Cookies are, for example, those used for the setting of language and currency preferences or for the management of first party statistics employed directly by the Owner of the site.

Some of the services listed below collect statistics in an anonymized and aggregated form and may not require the consent of the User or may be managed directly by the Owner - depending on how they are described - without the help of third parties.
If any third party operated services are listed among the tools below, these may be used to track Users’ browsing habits – in addition to the information specified herein and without the Owner’s knowledge. Please refer to the privacy policy of the listed services for detailed information.

Contacting the User

Mailing List or Newsletter (This Website)

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website.
Your email address might also be added to this list as a result of signing up to this Website or after making a purchase. Personal Data collected: city, Cookies, country, email address, first name, last name, phone number, Usage Data and ZIP/Postal code.

Interaction with live chat platforms

This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Website, for contacting and being contacted by this Website support service. If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

Facebook Messenger Customer Chat (Facebook, Inc.)

The Facebook Messenger Customer Chat is a service for interacting with the Facebook Messenger live chat platform provided by Facebook, Inc.
Personal Data collected: About Me, Cookies, Data communicated while using the service and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.

Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.
The interaction and information obtained through this Website are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to make sure that the processed data on this Website isn’t being connected back to the User’s profile

Facebook Like button and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc. Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.

Twitter Tweet button and social widgets (Twitter, Inc.)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
Personal
Data collected: Cookies and Usage Data. Place of processing: US –Privacy Policy.

Google+ +1 button and social widgets (Google Inc.)

The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: US –Privacy Policy.

Measurement

This Website uses Trackers to measure traffic and analyze User behavior with the goal of improving the Service.

Analytics

This Website uses Trackers to measure traffic and analyze User behavior with the goal of improving the Service.The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data processed: Cookies and Usage Data.
Place of processing: US – Privacy Policy – Opt Out. Privacy Shield participant.

Google Ads conversion tracking (Google Inc.)

Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from, that connects data from the Google Ads advertising network with actions performed on this Website. Personal Data processed: Cookies and Usage Data. Place of processing: US – – Privacy PolicyPrivacy Shield participant.

Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network. Personal Data processed: Cookies and Usage Data. Place of processing: US – Privacy Policy .

Display Advertising extension for Google Analytics (Google Inc.)

Google Analytics on this Website might use Google's Interest-based advertising, 3rd-party audience data and information from the DoubleClick Cookie to extend analytics with demographics, interests and ads interaction data. Personal Data processed: Cookies and Usage Data. Place of processing: US – Privacy Policy – Opt Out. Privacy Shield participant.

Analytics services managed directly by this Website

The services contained in this section allow the Owner to collect and manage analytics through the use of first-party Trackers.

Analytics collected directly (this Website)

This Website uses an internal analytics system that does not involve third parties. Personal Data processed: Cookies and Usage Data.

Targeting & Advertising

This Website uses Trackers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.

Remarketing e behavioral targeting

This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.
This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

Google Ads Remarketing (Google Inc.)

Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from, that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie.
Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy – Opt Out. Privacy Shield participant.

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy – Opt Out.

Remarketing with Google Analytics (Google Inc.)

Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from, that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy – Opt Out. Privacy Shield participant.

Facebook Custom Audience (Facebook, Inc.)

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Personal Data collected: Cookies and email address.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant: Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.
Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.
It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent. Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.
With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

Locating Tracker Settings

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings, such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings, view and look for the relevant setting).

Advertising industry specific opt-outs

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Azienda per il Turismo Fiemme e Cembra soc. cons. r.l. - Via F.lli Bronzetti 60 - 38033 Cavalese TN (Italia)
Owner contact email: privacy@visitfiemme.it
Since the installation of third-party Cookies and other tracking systems through the services used within this Website cannot be technically controlled by the Owner, any specific references to Cookies and tracking systems installed by third parties are to be considered indicative. In order to obtain complete information, the User is kindly requested to consult the privacy policy for the respective third-party services listed in this document. Given the objective complexity surrounding the identification of technologies based on Cookies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of Cookies by this Website.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy..

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

About Me

Provides access to the 'About Me' section of the profile.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.